How can we help?

Get support for Vigile — we're here to help you protect your mind.

📧

Email Support

Get a response within 24 hours

support@vigile.app
🐛

Report a Bug

Help us improve Vigile

bugs@vigile.app
💡

Feature Request

Tell us what you'd like to see

ideas@vigile.app

🚀 Getting Started

  1. 1

    Download Vigile

    Get the app from the App Store and open it.

  2. 2

    Complete Onboarding

    Choose your protection level and grant necessary permissions.

  3. 3

    Enable Safari Content Blocker

    Go to Settings → Safari → Content Blockers → Enable "Vigile Blocker"

  4. 4

    Allow Baseline Learning

    Use your phone normally for 7 days while Vigile learns your patterns.

  5. 5

    You're Protected!

    Vigile will now alert you to manipulation tactics and provide weekly reports.

Frequently Asked Questions

Does Vigile read my messages or see what I'm browsing? +

No. Vigile analyzes patterns and metadata, not content. We use on-device machine learning to detect manipulation tactics without ever seeing what you're actually reading or watching. Your content stays completely private.

How does the Safari Content Blocker work? +

The content blocker runs within Safari and blocks known manipulation scripts — fake countdown timers, social proof popups, exit-intent popups, and content from clickbait networks like Taboola and Outbrain. It doesn't send any data to our servers.

What's the 7-day baseline period? +

During the first 7 days, Vigile learns your normal usage patterns — how fast you typically scroll, how long you spend in apps, your regular routine. This helps us detect anomalies and provide personalized protection. You're still protected during this period, just with default thresholds.

Can I use Vigile without Apple Watch? +

Absolutely! Apple Watch integration is optional. It adds heart rate correlation (detecting stress responses to content), but all other features work perfectly without it.

How does Family sharing work? +

Parents receive weekly summaries showing which apps exposed their children to the most manipulation tactics. Importantly, children see the same information — we believe in transparency, not surveillance. Parents don't see content, messages, or detailed browsing history.

Can I turn off interventions for certain apps? +

Yes! Go to Settings → Detection Preferences → Excluded Apps. You can whitelist specific apps where you don't want interventions. Vigile will still track them for your weekly report.

How do I cancel my subscription? +

Subscriptions are managed through Apple. Go to Settings (iOS) → Your Name → Subscriptions → Vigile → Cancel. You'll retain access until the end of your billing period.

How do I delete all my data? +

Open Vigile → Settings → Privacy → Delete All Data. This permanently removes all detection history, reports, and preferences from your device. If you have Family features, you'll also be removed from any family groups.